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Shopify Store Audit + Customer Journey

A fresh-eyes Shopify store review, seen through your customer's eyes, with the fixes done for you.

Perfect for… when your store isn't getting the results you hoped for, but you're not sure what needs attention first.

MORE VISITORS ✦ MORE TRUST ✦ MORE SALES

Your store is live. You've put in the work. But something's telling you it could be doing more, you're just not sure what.

That's exactly what this is for.

This is a fresh-eyes Shopify store review, with the fixes done for you.

I go through your entire store the way a real customer would, on desktop and mobile, spotting what might be quietly getting in the way of someone browsing, trusting your brand, and reaching checkout.

 I find what needs attention, fix it, and explain what changed and why.

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This is for you if...

  • Your store is live but something feels off. 

  • You know it could be doing more but you're not sure what.

  • You'd rather someone just did the work than hand you another to-do list. 

  • You want to understand what changed, why it matters, and what it means for your store.

  • You're ready to finally feel confident about your store. 

Sound familiar? Keep reading!

WHAT I LOOK AT

Everything standing between your products and a sale.

When I review your store I'm looking at the whole experience. Not just how it looks, but how it actually feels to browse and buy. Here's what I check:

First impressions

Is it instantly clear who you are, what you sell, and why someone should care?

Navigation

Can people find their way around easily, especially on their phone?

Product pages

Do they build trust, answer questions and make it easy to buy?

Path to checkout

Is adding to cart and checking out smooth, obvious and easy?

Trust signals

Can shoppers easily find shipping, returns, sizing and reviews before they buy?

Mobile first

Because that's where most of your customers actually are.

Most stores don't lose sales because the products aren't good enough. They lose them in the small moments.

A confusing menu. A product page that doesn't quite reassure. A checkout that asks one too many questions.

Fix those, and the customers you already have coming start actually buying.

THE DIFFERENCE YOU'LL ACTUALLY FEEL

What this means for your store

A store that's clearer and easier to shop from the moment someone lands on it.

Product pages that build trust and answer questions before they're asked.

A smoother path to checkout with fewer reasons to hesitate or click away.

A mobile experience that works the way your customers actually browse.

The confidence of knowing what was getting in the way and that it's now sorted.

More of the visitors you're already getting, actually buying.

More visitors. More trust. More sales.

Ready to find out what your store's missing?

How it works

Step 1

You reach out

Tell me a little about your store and what’s feeling off.

Step 2

I review your live store

I review your live store properly, as a customer would, and work out exactly what needs attention.

Step 3

You get a tailored quote

You get a tailored quote based on what your store actually needs. No surprises.

Step 4

I get to work

I make the improvements myself, then send a clear email summary of what changed and why.

Because sometimes you need a little more than one thing

This pairs well with.

Lots of stores need a little more than one thing, and that's completely normal. If, once I'm in your store, I spot that you'd also benefit from Shopify SEO + Google Visibility, or there's a pile of jobs better suited to Shopify Store Support + Updates, I'll always let you know.

No pressure. Just an honest heads-up so you can decide what's right for you. 

The Investment

I don't work by the hour. Ever. Once I've looked at your live store I'll put together a set quote so you know the full cost upfront before I start. No clock-watching, no surprises.


Investment starts from $300.

Your questions, answered. 

Completely. Explaining things in plain English is the whole point of how I work. Once I'm done you'll get a clear summary of what I changed and why it matters. No jargon, no feeling like you should already know it.

I fix it. This is the bit that makes me different from a typical audit. You're not left with a list of problems to sort out yourself. I find what needs attention and do the work for you.

Not at all. That's exactly what this is for. Most people come to me knowing something feels off but not sure what. I'll go through your store and tell you, in plain English, what I notice and what's worth tackling first.

It depends on the size of your store and what it needs, which is why I give you a tailored quote upfront with the timeframe included. No open-ended waiting, no surprises.

Yes, but you stay in control. You simply add me as a staff member in Shopify and choose exactly what I can access, so your private business information stays private. You can remove access any time.

Still have a question? Just reach out.

Ready to find out what your store is missing?

I'm excited for you. Reach out, tell me a little about your store and what's feeling off, and let's figure out the next right step together.

Clear fixes. A smoother store. More confidence moving forward. ✨

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